| Tunisia | Financial Services

Operationalization of the new 2023–2027 strategy

Context & objectives:

In a constantly changing banking environment, marked byrapid economic, technological and regulatory developments, the bank drew up a strategic plan in 2022 covering the period 2023-2027. However, market dynamics and internal priorities necessitated a reassessment and adaptation of this plan to ensure its relevance, consistency and operational effectiveness. It was also a question of strengthening the involvement of teams and improving the governance and strategic steering arrangements.Objectives set by the client:✓Restructuring the strategic plan✓Measuring the progress of achievements✓Strengthening stakeholder engagement✓Implementing an agile strategic governance model

Main achievements & impacts
  • Group's headquarters and 7 subsidiaries covered : Côte d'Ivoire, Sénégal, Burkina Faso, Mali, Bénin, Niger and Soudan.
  • Pefroming the internal diagnosis : distribution, operations, risks management, HR…Building the new strategic view.
  • Designing the transformation plan.

Related references

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